{"id":2396,"date":"2020-04-24T11:23:22","date_gmt":"2020-04-24T05:53:22","guid":{"rendered":"https:\/\/www.esearchadvisors.com\/blog\/?p=2396"},"modified":"2024-04-27T13:02:23","modified_gmt":"2024-04-27T07:32:23","slug":"facebook-introduced-post-templates-for-covid-19-changes","status":"publish","type":"post","link":"https:\/\/www.esearchadvisors.com\/blog\/facebook-introduced-post-templates-for-covid-19-changes\/","title":{"rendered":"Facebook introduced post templates for COVID-19 Changes"},"content":{"rendered":"\n<p class=\"has-text-align-justify\">Facebook is providing a <strong>set of templates to help out businesses<\/strong> in posts  for communicating with their customers to know about their changes brought by them due to the COVID-19 pandemic.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Features of these templates:<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">These templates were\ndesigned for the purpose of messaging.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Here we have listed out some features how these templates works out for businesses,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Informing customers\nthey can still place orders while the business is temporarily closed.<\/li>\n\n\n\n<li>Encouraging customers\nto shop online.<\/li>\n\n\n\n<li>Reaching out to the\ncommunity for support.<\/li>\n\n\n\n<li>Sharing links to buy\ngift cards.<\/li>\n\n\n\n<li>Expressing gratitude\nto customers.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-justify\"><em>\u201cWe know that many businesses are facing unexpected challenges right now including keeping in touch with customers, so we wanted to share a few things you can do to get ahead of these challenges and stay connected.\u201d<\/em> Said in <a href=\"https:\/\/www.facebook.com\/business\/boost\/resource\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Facebook Business Resource Hub (opens in a new tab)\">Facebook Business Resource Hub<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What are the\ntemplates available?<\/strong><\/h2>\n\n\n\n<p>Here we are listed out some of the templates that has been launched out by Facebook which are readily available for download,<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. <strong>Placing Orders<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" width=\"320\" height=\"297\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-21.png\" alt=\"Sample image for FB online order\" class=\"wp-image-2398\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify\">Facebook recommends this template to you for providing <strong>contact information<\/strong> and <strong>including details<\/strong> on when orders are being accepted,as it is also good idea to share the measures being taken to keep the products safe.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"364\" height=\"302\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-22.png\" alt=\" Fb online order contact information\" class=\"wp-image-2399\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">2. <strong>Shopping Online<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">Facebook recommends this template usage, to businesses  for encouraging their customers to <strong>shop online <\/strong>while their brick-and-mortar location is temporarily closed. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"386\" height=\"322\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-23.png\" alt=\"FB shop online  template\" class=\"wp-image-2400\"\/><\/figure>\n<\/div>\n\n\n<p>These posts can also include<strong>\u201d links\u201d <\/strong>to your website or to \u201c<strong>specific items<\/strong>\u201d that you are selling.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"356\" height=\"326\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-24.png\" alt=\"FB contact information template\" class=\"wp-image-2401\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">3. <strong>Asking for Support<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">This template is recommended by Facebook for your business , when it is going through a <strong>particularly difficult time<\/strong>, and it recommends for using this template to ask your <strong>community for support<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"354\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-25.png\" alt=\"FB Community for support template\" class=\"wp-image-2402\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify\">So that you can Share that your business is open to <strong>receiving donations<\/strong>, and you can take advantage of Facebook new ability to set up a <strong>business fundraiser<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"341\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-26.png\" alt=\"Sample image of FB Community for support template\" class=\"wp-image-2403\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">4. <strong>Selling Gift Cards<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">This template is for encouraging your customers to <strong>buy gift cards<\/strong> from your business with one of Facebook\u2019s &nbsp;ready-made templates.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"359\" height=\"318\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-27.png\" alt=\"Buy gift cards FB template\" class=\"wp-image-2404\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify\">This template helps people know how to find and purchase gift cards, and you can also include direct links to <strong>purchase pages<\/strong> when possible.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Also see:<strong> <a href=\"https:\/\/www.esearchadvisors.com\/blog\/instagram-has-launched-new-call-to-action-stickers-for-businesses-during-covid-19\/\">Instagram Has New Call-to-Action Stickers for Gift Cards and Delivery<\/a><\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"327\" height=\"338\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-28.png\" alt=\"Gift card template in FB\" class=\"wp-image-2405\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">5. <strong>Expressing Gratitude<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">These templates can be very useful for businesses to <strong>express gratitude<\/strong> to their community during this crisis time. As it recommends keeping it short to <strong>simply communicate<\/strong> that you\u2019re <strong>united<\/strong> with your community.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"441\" height=\"425\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-29.png\" alt=\"Thank you template in FB\" class=\"wp-image-2406\" srcset=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-29.png 441w, https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-29-395x381.png 395w\" sizes=\"(max-width: 441px) 100vw, 441px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify\">To know more about these templates you can visit the Facebook <strong>Business Resource Hub page<\/strong> and you can also <a href=\"https:\/\/www.facebook.com\/business\/boost\/stay-connected-through-disruptions\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"download (opens in a new tab)\">download<\/a> it directly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Other Recommendations<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">Here we listed out some additional recommendations given by Facebook for keeping up <strong>customer relationships <\/strong>during this time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Responding to Messages<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">Businesses can <strong>respond to messages<\/strong> more efficiently by utilizing different features rolled up right into the Facebook interface.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">For example, Your <strong>Facebook Page Inbox<\/strong> can be used to\nreceive messages from both <strong>Instagram <\/strong>and\n<strong>Messenger<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">From now on, you no need to keep up with <strong>multiple apps<\/strong> as you can just <strong>use one<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">\u201cStay connected to your customers even if you can\u2019t be there in person. Answer customer questions your business receives from Messenger and Instagram right from your Facebook Page Inbox.\u201dSaid Facebook Business Resource Hub.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Facebook Automated Responses<\/strong>:<\/h3>\n\n\n\n<p class=\"has-text-align-justify\">During this time, if\nyou\u2019re too busy with your business to keep up with messages, Facebook suggests\nsetting up <strong>automated responses<\/strong> to handle\n<strong>frequently asked questions.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-justify\">They have also mentioned some common questions they are likely to be inquiries about <strong>business hours<\/strong>, <strong>online ordering<\/strong>, <strong>safety practices<\/strong>, and so on.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Here we have listed out some examples of <strong>automated response message <\/strong>given by Facebook, <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"376\" height=\"320\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-30.png\" alt=\"Automated response message in FB\" class=\"wp-image-2407\"\/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"471\" src=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-31.png\" alt=\" Types of  AMR messages in FB\" class=\"wp-image-2408\" srcset=\"https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-31.png 375w, https:\/\/www.esearchadvisors.com\/blog\/wp-content\/uploads\/2020\/04\/image-31-303x381.png 303w\" sizes=\"(max-width: 375px) 100vw, 375px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Hold Online Events<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-justify\">If your business was planning to <strong>hold online event<\/strong> that have since been <strong>postponed<\/strong>, where Facebook recommends you for <strong>hosting a live video<\/strong> on either Facebook or Instagram.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">\u201cLive is a great way to broadcast real-time video on Facebook with just your camera on a desktop or mobile device. Think of it as a chance to take your customers behind-the-scenes.<em>\u201d<\/em> Said Facebook Business Resource Hub.<\/p>\n\n\n\n<p class=\"has-text-align-justify\">Here we have listed some suggestions given by Facebook for <strong>hosting live video<\/strong> for your event and you can select any one from the below list based up on the event you hold,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Host a Q&amp;A<\/li>\n\n\n\n<li>Go Live with someone in your audience and interview them<\/li>\n\n\n\n<li>Showcase and explain your products or services<\/li>\n\n\n\n<li>Teach your audience how to do something<\/li>\n\n\n\n<li>Create a Live series<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-justify\">If you want to explore\nmore options on how <strong>Facebook is helping\nbusinesses respond to the COVID-19 pandemic <\/strong>then do visit their business\nresource hub.<\/p>\n\n\n\n<p>Stay safe ! Stay home ! Stay healthy ! Please do subscribe to <a href=\"https:\/\/www.esearchadvisors.com\/blog\/\">our blog<\/a> for more <a href=\"https:\/\/www.esearchadvisors.com\/\">digital marketing updates<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Facebook is providing a set of templates to help out businesses in posts for communicating with their customers to know about their changes brought by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2426,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[122],"tags":[59,170,135],"class_list":["post-2396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-media","tag-facebook","tag-social-media-for-business","tag-updates"],"yoast_head":"<!-- This site is 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